MEDPOV

Silver Support

Basic support & bug fixing for your purchased script.

2,250.00₺/ 180 days

Valid for purchased scripts (1 license / 1 domain)
Installation guidance & basic usage help
Non-critical bug detection and fixing
Simple configuration tweaks (via settings panel)
Security/compatibility recommendations
Support via ticket system
New feature/module development is not included.

Gold Support

Faster response + debugging and small fixes.

3,999.00₺/ 365 days

Valid for purchased scripts (1 license / 1 domain)
Response within 2 business days (max)
Debugging and solution-focused support
Small UI/layout fixes (within existing structure)
Priority help for installation/config issues
Guidance for file/DB checks when needed
New feature/module development is not included.

Platin Support

Priority support with fast response and advanced fixes.

6,499.00₺/ 365 days

Valid for purchased scripts (1 license / 1 domain)
Response within 12 hours (max)
Priority bug fixing and follow-up
Partial section/detail fixes (within existing modules)
Performance/compatibility improvement suggestions
Remote review when needed (scheduled via ticket)
New feature/module development is not included.

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