- 27 Boyce's St, Gurranabraher, Cork, Ireland
- +353 87 708 2241
- info@medpov.com
This project is a full-stack Automotive Service Management platform built to digitize the entire workflow of a modern workshop—from vehicle check-in to delivery—while keeping the experience clean for customers and powerful for staff.
At its core, the system is designed around multi-role access and workshop isolation (multi-tenant logic). Each workshop operates in its own scope, with data separation and permission rules that ensure vehicles, service records, checklists, invoices, files, and customer visibility are always tied to the correct workshop context. The platform supports distinct user experiences for Admin/Owner, Workshop Staff, Mechanics, and Customers, each with tailored screens and capabilities.
Key Modules & Capabilities
1) Vehicle Service Lifecycle
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Vehicle intake and status pipeline (e.g., Accepted → In Progress → Waiting Approval → Done / Payment → Delivered).
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Service timeline and activity history to track every action performed on a vehicle.
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A structured service detail page that combines checklist, operations, notes, and attachments into a single workflow.
2) Service Checklist System
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Dynamic checklist items per vehicle, including status tracking, notes, and actor attribution.
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Every checklist action is logged, enabling a transparent history of what was checked, updated, or completed, and by whom.
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Built to work safely across multiple workshops (workshop_id scoping & access guards).
3) Customer Transparency (User Panel + Watch Links)
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Customers can monitor service progress and status in real time through a dedicated user interface.
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Optional “watch” experience allows a simplified tracking view without requiring full account access—ideal for quick sharing.
4) File & Document Management
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Upload and management for documents such as invoices, receipts, and attachments tied to vehicles and service records.
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Storage strategy aligned with production hosting requirements (public access where needed, protected paths where needed).
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Consistent linking strategy to avoid path mismatches between UI and server storage.
5) Notifications & Communication
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Designed for automated notifications (email and other channels when needed) to keep customers informed at critical service steps.
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Status-based messaging templates with clean UI email layout support.
6) Security & Administration
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Role-based authorization across admin and workshop staff.
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Guards and policy layers to prevent cross-workshop access, even in edge cases.
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Admin settings designed for production use (feature controls can be centralized, simplified, and locked when needed).
Technical Highlights
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Built with a modular backend architecture with clear separation of controllers, views, and data models.
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Strong emphasis on data integrity (validation, scoped queries, safe object access) and auditability (activity logs, actor tracking).
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Designed to be deployable on common hosting environments and maintain consistent behavior between local development and production.
Outcome
The result is a scalable and professional service tracking platform that reduces manual workload for workshops, increases transparency for customers, and creates a reliable foundation for advanced features such as analytics, automation, integrations (payments, QR/barcode), and future mobile app extensions.
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